In the ever-changing access control industry, continuing education is key to success. Open Options is dedicated to ensuring that you have every opportunity to gather the information you need to be successful.

To meet your needs Open Options offers several methods of delivery including:

Classroom - Interactive, hands on environment presented at our training facility located in Carrollton, Texas.

On-Site - Conducted at your site and customized for your site requirements.

 

iLearn Web-based Training - iLearn is delivered via WebEx, an internet conference system that allows us to bring live training to you using your facility's computer and phone.  In addition to online training, we present monthly webinars on various topics. Go to iLearn Home page.

Courses are designed with our customers in mind, transferring some of the most complex technology available into understandable, skill-building pieces. To take advantage of these opportunities click on one of the links above. It's your future, take control.

 
Classroom Training  

Class Schedule
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On-Site Training  


Customized training tailored to your site. Open Options can help you determine what training is needed and the specific format of that training. Also see End User Training below. Contact your Open Options sales representative for information about on-site training.

 

Course Offerings
 

Open Options offers in-depth training programs for our products. Classes are available for both dealers and end users.  All of our dealer training courses earn Continuing Education Credits (CEU).

Training Services for Dealer Technical Staff


Our training services equip our Dealer’s technical staff with the necessary skills to configure, install, operate, and troubleshoot Open Options products to a level that will meet or exceed their expectations. Most courses are a combination of lecture/lab instruction with emphasis on hands-on lab activities. Operational up-to-date system software & hardware simulates actual customer environment wherever practical.

Dealer Training Course Descriptions

ESSENTIALS (TR-E) - This 4-day course is designed to offer a hardware overview as well as cover software installation, basic system setup, administration as well as operation.

--Awards Essentials Certification upon completion.

--CEUs Earned 1.8

--Class begins 9am Tuesday and completes by noon Friday.

(view course outline)

HARDWARE (TR-H) - This 1-day course provides hands on hardware training including wiring and troubleshooting. Offered the Monday prior to select Essentials classes. 

--This course can be combined with the Essentials course (TR-E-H). 

--CEUs Earned 0.6

--Class begins 9am Monday

 

INTERMEDIATE (TR-I) - The 3-day Intermediate DNA course is designed to build on the Essentials class and covers elevator control, triggers and macros as well as graphic maps.
--Awards Intermediate Certification upon completion.

--CEUs Earned 1.8
--Class begins 9am Tuesday and completes by 4pm Thursday.
(view course outline)

ADVANCED (TR-A) - The 3-day Advanced class focuses on high level features such as anti-pass back, monitor point groups and situation manager. This course is designed for students that are well versed in DNA.
--Awards ACE Certification upon completion.

--CEUs Earned 1.8
--Class begins 9am Tuesday and completes by noon Friday.
(view course outline)



Training Services for End Users


Our in depth training programs are designed to enable the attendee to competently manage, program, configure and operate the product. They include extensive hands-on time with the product.

All end user classes are scheduled on an individual basis. Please contact your Open Options sales representative for more information on end user classes.

End User Training Course Descriptions

OOACE - Administrator Course - scheduled when needed - 2 days - coached workshop wherein the learner has the opportunity to practice and develop skills in the tasks associated with operating the application software. The learner is given a business scenario in which the system has been installed and configured. The learner will perform the operations according to the scenario and the operations task list.

OOEBEU - Basic End User Course - scheduled when needed - 1 1/2 day course on just those modules that the user will be accessing, ideal for operators or those who only use limited parts of the database.

OOEOT - Operator Training - scheduled when needed - 1-day course designed for operators whose job function requires little interaction with DNA or requires only use of select modules (e.g. Alarm Monitoring, Badge Printing)

OOBDE - ID Badging Training - scheduled when needed - 1 ½ - day course provides the learner with the knowledge to design and print badges. It includes topics such as importing backgrounds and images, capturing signatures, using static and dynamic text as well as implementing bar codes and magnetic stripes on badges.

OOGME - Graphic Map Training - scheduled when needed - 1-day course provides the learner with the knowledge to create backdrops, place and control objects, cameras, and linking. Builds on fundamentals attained in the Administrator Course.


Ala Carte Option


In order to provide a complete package of access control solutions, Open Options provides an “ala-carte” training option for your software requirements. Open Options can help you determine what training is needed and the specific format of that training.

Ala Carte Options


Customized On-Site Training

If you have unique training requirements or if you prefer training conducted at your site, review the course offerings and the ale carte options to determine the type of training. Contact your Open Options sales representative for scheduling information.
 

 

 

2010 Course Schedule  >>

 

The Essentials:

January 12 - 15
February 16 - 19
March 16 - 19
April 13 - 16
May 11 - 14
June 15 - 18
August 17 - 20
September 14 - 17
October 5 - 8
November 16 - 19
 

Intermediate Class:

March 2 - 4
June 1 - 3

 

Advanced Class:

September 28 - 30

 

Hardware Session:

January 11
March 15
May 10
August 16
September 13

 

Milestone Professional Training:

January 27
April 28
July 6
October 27  

 

Webinars:

January 29: Setting up DNA
February 26: Configuring Hardware
March 26: Introduction to DNA and the DNA Environment
April 30: DNA Properties
May 28: Configuring Operators
June 25: Configuring Time Schedules
July 30: Managing Cardholders
August 27: Hardware Features
September 24: System Monitoring
October 29: Reports and Scheduling
November 12: DNA and BadgeDesigner

 

 

 

 

 

 

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