November 7, 2005

Technology Policy Statement regarding Microsoft® Product Compatibility

Open Options Inc. is a leading edge, state of the art, access control technology company. One imperative element of our business strategy is to maintain compliance with any and all applicable products, product upgrades, service packs, and system enhancements from Microsoft®.  We believe this is in the best interest of our customers and technology partners

As a Microsoft Certified Partner®, we typically receive advance releases of the major product updates and pre-release copies of the major new operating system products. Upon those pre-releases, we begin initial testing with the expressed goal of demonstrating full product compliance with our core access and identification products and new Microsoft products by the date of the official release by Microsoft.

Throughout the life of any given software product, it has been the history that software fixes are released to correct operational or security problems in the form of service packs or hot fixes. Occasionally, these service packs and hot fixes have no pre-release availability to the Certified Partners so we receive them as they are available to the general public. Once a service pack or fix has been officially released, it is Open Options' policy to immediately test our products with the service pack or hot fix to identify and address any potential conflicts.

The array of variability within the networking environment of Microsoft products is vast and there is no way to actually simulate all of the different combinations of settings, network privilege settings, security settings etc. Therefore, the testing of these service packs are a basic functionality testing and Open Options cannot warranty full functional compliance on any and all combinations of settings or parameters.

If a specific concern is addressed from the end user pertaining to a loss of functionality of the Open Options product as a direct result of a service pack being issued by Microsoft, Open Options will be available to assist in the development of viable “work-arounds” or software enhancements to restore that lost functionality.

Open Options will always endeavor to be on the leading edge of all technology as it relates to access control and identification products. We have selected Microsoft products as the operating system and database of our primary products. Additionally, we have selected Microsoft products for our programming language and compilers in which we develop software products. As Microsoft Certified Partners it is in our own best interest to always maintain product compliance and compatibility with the latest version of applicable Microsoft software that our products would operate in conjunction with.

 

*Microsoft is a registered trademark of Microsoft Corporation.

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